MetaTrader Login Issues

This article addresses common login issues and provides solutions for accessing Blueberry Markets' trading platforms.

If you can’t log in to your MT4 or MT5 trading account, it may be due to several reasons:

Check your password
You may want to check if your password is correct. Sometimes, it also helps to copy and paste your password from the welcome email we sent you.

The email should look like this:

Keep in mind that your Client Portal password is different from your MT4/MT5 password.

MT4 and MT5 Servers:

- Live – BlueberryMarkets-Live -or- BlueberryMarkets-Live2
  _{Your server information is included in the welcome email you received. Please check the email to see which server a trading account is on.}
- Demo – BlueberryMarkets-Demo

If the above servers don’t work, try these:

MT4	Live	live.mt4.ts.blueberrymarkets.com:443 192.109.17.51:443 193.30.23.252:443
MT4	Demo	46.235.34.176:443 192.109.17.48:443
MT5	Live	live.mt5.ts.blueberrymarkets.com:443 192.109.15.90:443 149.5.84.132:443
MT5	Demo	147.160.254.63

Simply copy and paste into the Server field.

Check the connection
Ensure you have a stable internet connection and that your network, anti-virus software, VPN, or proxy are not blocking the connection.

If none of these fixes the issue, contact us through live chat at the lower right of your screen, and we’ll be happy to assist you further.