Initiating internal fund transfers for both same and cross-currency is available on the Client Portal.
Internal Transfer Steps
- Log in to your Client Portal.
- Under the "My Accounts" tab, click on the Transfer button next to the target source account:
- Enter the amount that you wish to transfer:
- Select the destination account:
- For cross-currency transfers, a quote (real-time market exchange rate) will be generated as a reference for the transfer. Note that a new quote will be generated every 1 minute to keep up with the real-time market exchange rate:
- After reviewing the trading account source and destination, amount, and currencies, simply click the "Continue" button for the transfer to be submitted:
- A pop-up message will show up on the screen. "Successful" means that the transfer has been processed:
Important things to note:
- If the source account has open trades during internal transfer, the free margin must equal at least 150%.
- If you experience any error upon initiating an internal fund transfer, submit a support ticket.