This Help Center article explains the procedures for individual account deposits made using a company bank account.
IMPORTANT NOTE: Individual trading accounts should ONLY be funded using an individual bank account.
Due to the deposit policy outlined above, deposits made under individual accounts using a non-individual bank account such as a company bank account will be reversed due to a mismatch of bank details and trading account information. Below are two options you can choose from to ensure the deposit is successfully credited to the trading account:
- Resubmit the Deposit from an Individual Bank Account.
- Reach out to Blueberry Support (customer-care@blueberrymarkets.com) and provide the bank account details that were used to deposit funds with, together with a bank statement.
- Once the funds have been returned back to the original source, resubmit another deposit using an individual bank account.
- Onboard as a Company account.
- Follow the guidelines on this Help Center article: Company Account Application.
- Once the Company account application has been approved, make sure to reach out to Blueberry Support for the funds to be allocated to the newly approved Company account.