This guide will walk you through the process of depositing funds into your trading account via Crypto Funding Multichannel.
Login to the Client Portal and follow the steps below:
After following the steps above, a window will appear displaying the transaction status, trace ID, and amount. If the deposit was unsuccessful, the reason for the failure will be shown.
IMPORTANT NOTES
- Supported cryptocurrencies: ETH, BTC, XRP, USDT (TRC20, BEP20, ERC20), LTC, BCH and USDC
- Ensure that you are transacting with the correct crypto network to avoid loss of funds.
- Crypto deposits will be converted to your trading account’s currency with the live rate at the time of the transaction. The live conversion rate is shown along with your one-time depositing address.
- Each transaction has a unique wallet address. The wallet address used in a previous transaction will not be the same for future transactions.
- There may be fees associated with your transactions. This varies, so please check with your wallet provider beforehand.
- Crypto deposits may not be instant — due to network congestion; it might take longer than 15 minutes to complete.
If you've encountered any issues while trying to deposit funds via Crypto Funding Multichannel, please don't hesitate to submit a ticket to the Support Hub or send us an email at customer-care@blueberrymarkets.com.